Many persons who begin using their 1st web hosting account, or switch companies, frequently have questions about how given tasks are carried out or encounter problems when setting up different things like e-mails, website settings, and so on. That’s the reason why, some hosting companies have compiled documentation with standard questions and problems so as to help their clients obtain info swiftly and seamlessly. Consequently, the client care team representatives can focus on real problems that certain customers may be experiencing, because the solution for the smaller things will already be available on the World Wide Web and clients can easily solve them without getting in touch with the customer service team. Having in-depth documentation is quite important, particularly for new users with no prior experience whatsoever, since the hosting service involves a vast number of features and many individuals can become puzzled about what action to take. A good information repository can both help you perform the tasks that you want and discover how the web hosting service functions as a whole.

Extensive Online Documentation in Website Hosting

All Linux website hosting that we offer feature an extensive knowledge base where you can find everything you should know in regard to your hosting account. Regardless of whether you are planning to create a new MySQL database, to forward a domain using an .htaccess configuration file or to set up an email account on your PC or mobile device, you can just check our help articles and all the info that you need will be there. When you open a specific section of the Hepsia Control Panel, you’ll see articles that are dedicated to the functions that can be accessed through it. If you would like to see the whole archive of articles and get familiar with all the functions that Hepsia offers, or only to read generic info about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to cover any difficulty that you could possibly encounter, but if you don’t find what you need, you can always touch base with us, as our help desk support team representatives are available 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come bundled with an elaborate online article repository where you can find any info that you might need about our hosting services or about the Hepsia hosting Control Panel that we are using. We’ve prepared it on the basis of the feedback that we’ve collected from our clients through the years and, hence, our articles address particular issues that you could chance upon and offer the easiest way to repair them, for instance getting an HTTP 500 error message or being unable to send e-mails from your PC even though you have the right outgoing mail server settings. The articles are available in every single section of the Control Panel and you can examine them whenever you wish. They can help you extend your knowledge not only about our platform, but also about the web hosting realm as a whole, as they contain comprehensive guidelines and general information such as what file access permissions or cron jobs are.