Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Site Control Panel you’ll find an exhaustive Help Center section featuring a multitude of instructional articles and commonly asked questions. They are compiled by our support team of professional technicians. Simply type in your question and our clever platform will offer you the most appropriate answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a collection of step–by–step video tutorials that visually explain how to settle a common problem connected to your Linux website hosting account. You will find the tutorial video clips in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7 customer support service and come with a 60–minute ticket response guarantee. Our proficient technical support engineers will be available to you 7 days a week and will resolve any problem that you could stumble upon within maximum one hour after the technical support ticket submission. In most instances, a reply will be provided to you within twenty minutes.